A store is the easy part. What decides whether it makes money is what you sell, who makes it, what it really costs to land, and how customers are treated after they pay. That is the work we do.
Overview
We have launched and run online stores of our own, in several countries and categories. Retail Solutions is that experience offered as a service.
We start before the first product is ordered, by checking demand, competition and margin, and stay long after launch, running the systems that bring customers back. You can hand us the whole chain or just the part that is holding you back.
A good fit if you…
What’s included
Each part can be taken on its own. Most clients start with one or two and add the rest as they grow.
We look at search demand, competitor ranges, price points and reviews to find products worth selling, then model the margin after shipping, duties, returns and ad costs.
We find and vet manufacturers, order and compare samples, negotiate price and minimum quantities, and agree quality standards in writing before production starts.
A store built to sell in each market: product pages written in the local language, the payment methods people there actually use, and shipping and returns terms they trust.
We organise your customer data and set up the emails that turn one-off buyers into regulars: welcome, abandoned basket, post-purchase, win-back.
Fast, polite answers in your customers’ language, with clear rules for refunds, exchanges and complaints, and reporting on what customers keep asking about.
We choose and coordinate the warehouse and carriers that fit your volumes and markets, and keep an eye on delivery times, costs and damaged parcels.
What you can expect
Every retail decision we recommend comes with the arithmetic behind it: unit cost, landed cost, target price, expected margin and the ad spend it can carry. If the numbers don’t work, we say so before you spend.
How it runs
Each stage ends with something you can see and approve before we move on.
We research demand and competitors, then build a margin model for the products you’re considering.
You getA shortlist with real numbers
We find suppliers, compare samples and agree price, quantities and quality standards.
You getApproved samples and costs
We set up the store, payments, shipping and the first customer emails for each market.
You getA store ready to take orders
We handle support and CRM, track what sells and adjust the range and offers every month.
You getA monthly performance review
No. Stock stays with your supplier or with a fulfilment warehouse you contract with directly. We choose and coordinate them for you, and you keep full ownership of your inventory.
Yes. Most retail clients already sell online. We start with a review of the store, the range and the numbers, and fix what matters most first.
Mainly Shopify and WooCommerce. If you are on something else, tell us; we will say honestly whether we are the right team for it.
We make sure labelling and packaging requirements are part of the brief to suppliers for each market you sell in. For regulated products we work alongside your compliance adviser rather than replace them.
Yes. Sourcing on its own is one of the most common starting points.
Works well with
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